Film Room #2: The Slide Under Pressure

" When you slide back into old patterns, your overdone strengths become your weaknesses. As I discovered during the first half of the 2012 season, it’s easy to slide back. "  Victor Santa Cruz, head coach Azusa Pacific University When Azusa Pacific University (APU) took the leap from NAIA to NCAA Division II, coach Santa Cruz, his staff and his team felt prepared for continued success. After all, they’d spent the last few seasons building a winning program. Why shouldn’t success continue? (Read the previous installment for our Film Room series for a background on APU’s move from NAIA to [...]

Calming the Ripples and Waves of Conflict

Most business leaders I know are great at focusing on what I’ll call “primary” conflicts, the challenges that arise from interpersonal issues, or have to do with making unpopular, bottom-line-driven decisions. What’s interesting is that many of these same leaders act as if primary conflicts occur in vacuums. They don’t recognize the secondary ripples these conflicts create and send out across departments and companies. When left unchecked, these secondary conflicts can and will undermine an organization’s health. A closer look at the ripples I use ripples here because it makes for an apt visual. That’s how secondary conflicts often start—a [...]