Excuse Me, Your Red is Leaking on my Blue

My apologies if you were expecting a political post.  I am discussing a somewhat related topic… conflict. A study by AtTask found that U.S. employees spend an average of 2 1/2 hours per week resolving workplace conflict, which aggregates to $359B in lost productivity.  When I share this statistic in a workshop, participants often smirk and say, “only 2 1/2 hours?”  Top reasons cited in the study include mismatched priorities, miscommunication and differing expectations regarding deadlines. What the surveyors miss is conflict based on the personality factor… the clashes that occur due to our individual ways of relating, pursuing goals or trying to solve a problem. In the vernacular [...]