Warning: Second Hand Conflict can be dangerous to your organizational health!

Today's business leaders are searching for ways to reduce interpersonal conflict and to create the type of organizational health that delivers sustainable business results.  There has been plenty written in the past decade regarding the importance of organizational health and it’s correlation to results.  Just pick up Pat Lencioni’s most recent book, The Advantage. In the title Pat’s states that organizational health trumps everything else. Although I agree with Pat, one basic concept that doesn’t seem to be getting much attention is the cost of second hand conflict on organizational health and sustainable successful results. What I find interesting is [...]