Seeing Beyond Our Blinders

Most professionals, regardless of industry, are driven by similar motivations. We want to help our clients. We want to make a nice living in a field we find rewarding. And we want to improve our employer’s bottom line. While things vary, let’s focus on these three prime motivations for a moment. As sound, solid and universal as they are, even they can create blinders that lead to not-so-positive outcomes—for our clients, for us, and for our businesses—when one of them begins to dominate our actions. Scott’s story Scott, a producing sales manager and loan officer for a large national lender, [...]

Film Room #4: Going Beyond

I hope you enjoy another installment of our Film Room series. Though we are 3 weeks into the 2014 season, this edition chronicles their 2013 championship year. Our continued thanks go out to Coach for sharing his story. Go Cougars! “Our first year in the NCAA was like being a toddler learning to walk consistently. We kept falling down, yet were eager to try again. Getting up was frustrating, but we wanted to move forward. It was harder than we imagined, in part because we didn’t yet know what we didn’t know.” (Victor Santa Cruz, head football coach, Azusa Pacific [...]

Film Room #3: The Turnaround

“Within each player or coach is the root or seed of his motivation. As a leader, even when you’re motivated to learn and improve, you may still be creating an environment that frustrates those around you, and zaps their motivation. Leaders have to work from the places that motivate those around them."   Victor Santa Cruz, head football coach, Azusa Pacific University The intensity of coaching a college football program is well documented. Just consider how many hours of media are dedicated to breaking down coaching decisions and analyzing critical in-game moments. Coach Victor Santa Cruz of the Azusa Pacific [...]

Film Room #2: The Slide Under Pressure

" When you slide back into old patterns, your overdone strengths become your weaknesses. As I discovered during the first half of the 2012 season, it’s easy to slide back. "  Victor Santa Cruz, head coach Azusa Pacific University When Azusa Pacific University (APU) took the leap from NAIA to NCAA Division II, coach Santa Cruz, his staff and his team felt prepared for continued success. After all, they’d spent the last few seasons building a winning program. Why shouldn’t success continue? (Read the previous installment for our Film Room series for a background on APU’s move from NAIA to [...]

Calming the Ripples and Waves of Conflict

Most business leaders I know are great at focusing on what I’ll call “primary” conflicts, the challenges that arise from interpersonal issues, or have to do with making unpopular, bottom-line-driven decisions. What’s interesting is that many of these same leaders act as if primary conflicts occur in vacuums. They don’t recognize the secondary ripples these conflicts create and send out across departments and companies. When left unchecked, these secondary conflicts can and will undermine an organization’s health. A closer look at the ripples I use ripples here because it makes for an apt visual. That’s how secondary conflicts often start—a [...]

Entering the Film Room

It’s hard to believe that three years have passed since I published my first article on Victor Santa Cruz, the head football coach of Azusa Pacific University (APU). My working relationship with him stretches back to 2009, and continues to this day. I watched him turn APU into an NAIA success, including back-to-back playoff runs in 2010 and 2011. More recently, I’ve been on hand as he’s guided his team through the more competitive waters of NCAA Division II. Any fan of football knows that the sport has evolved in the last few decades. With the onslaught of round-the-clock media [...]

The Curve Ball I Didn’t See

Today marks the one-year anniversary of my brush with death and real life lesson that, no matter how hard we try to we control things, life often throws an unexpected curve ball. I use the baseball analogy because it was in the beginning of the last year’s Little League baseball season (where I’m another kind of coach) when the Intraversato family got the pitch they did not expect. Life was going well. Both Sophia and Anthony were excelling in school and their spring sports, tennis and baseball. Sandy’s new position at an innovation firm was keeping her challenged and Iron [...]

By |2018-07-19T21:36:23+00:00April 30th, 2014|Intentional Living, Motivation, Tools and Insights|

How our brain rewires itself to build EQ

We continually remind our clients that Emotional Intelligence - your EQ can be developed.  Unlike IQ (our hardwired ability to learn) your EQ is a set of skills that can be learned and then enhanced with practice, practice, practice! The team at TalentSmart - authors of Emotional Intelligence 2.0 and group of PhD's and neuroscientists much more knowledgable than me, offer this explanation for how our brain rewires itself to be more emotionally intelligent.  Here is what they have to say: "The communication between your emotional and rational “brains” is the physical source of emotional intelligence. The pathway for emotional [...]

By |2018-07-19T21:36:32+00:00April 10th, 2014|Emotional Intelligence, Tools and Insights|

Stand Out in the Crowd

There's a sales adage that goes… "If you can't differentiate by what you sell or how you sell it, then the only thing left is price."  True, but the real question is, when it comes to differentiation, what REALLY matters and what’s the one source that’s solely under your control? When I ask salespeople to describe their sources of differentiation, the typical answers relate to product or service superiority. This makes sense, as most sales training is oriented toward understanding products and services. The trouble is that in an increasingly competitive marketplace, you may frequently find yourself in a losing [...]

New Face at Iron Coaching

The twists and turns of life produce unforeseen outcomes. The morning of April 30th 2013 started out as a typical Tuesday, each Intraversato family member in his or her get-the-day started process.  Fast-forward to 7:25am, the time that showed on my phone when an ambulance, loaded with Pat, my husband and Iron Coaching founder, rushed from our driveway en route to OHSU. Twenty minutes later I received a call from an emergency room neurosurgeon telling me that Pat had an “acute subdural hematoma” - medical terminology for a massive bleed in his brain.  Barely comprehending the situation, I authorized them [...]