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Communication

Excuse Me, Your Red is Leaking on my Blue

My apologies if you were expecting a political post.  I am discussing a somewhat related topic… conflict. A study by AtTask found that U.S. employees spend an average of 2 1/2 hours per week resolving workplace conflict, which aggregates to $359B in lost productivity.  When I share this statistic in a workshop, participants often smirk and say, […]

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Breaking Out of the Comfort Zone

“Our motivation basically boils down to completing the best loans for our clients as seamlessly as possible. Sometimes we lose track of the personal part of the equation. I’m not talking about our relationship with homebuyers—we’re always solid there. I mean what happens in the office, over the phone, and via email between our team […]

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For Better or Worse – 3 Lessons Learned While Working with My Spouse

After my husband Pat survived a major brain injury in April 2013, I took a leap of faith and joined him in business.  Even he was shocked when, five  months into his recovery, I told him I felt compelled to quit my job.  As an executive of a brand-consulting agency I enjoyed a nice paycheck, […]

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Film Room #4: Going Beyond

I hope you enjoy another installment of our Film Room series. Though we are 3 weeks into the 2014 season, this edition chronicles their 2013 championship year. Our continued thanks go out to Coach for sharing his story. Go Cougars! “Our first year in the NCAA was like being a toddler learning to walk consistently. […]

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Calming the Ripples and Waves of Conflict

Most business leaders I know are great at focusing on what I’ll call “primary” conflicts, the challenges that arise from interpersonal issues, or have to do with making unpopular, bottom-line-driven decisions. What’s interesting is that many of these same leaders act as if primary conflicts occur in vacuums. They don’t recognize the secondary ripples these […]

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The Ten Pillars of Leadership

The Leadership Challenge is a “personal coach in a book”. When leaders understand that leadership is a relationship and they begin to engage in the Five Exemplary Practices-Model the Way, Inspire a Shared Vision, Challenge the Process, Enable Others to Act, and Encourage the Heart- they are better able to perform at their personal best. […]

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