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Emotional Intelligence

Calming the Ripples and Waves of Conflict

Most business leaders I know are great at focusing on what I’ll call “primary” conflicts, the challenges that arise from interpersonal issues, or have to do with making unpopular, bottom-line-driven decisions. What’s interesting is that many of these same leaders act as if primary conflicts occur in vacuums. They don’t recognize the secondary ripples these […]

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Developing Emotional Intelligence

Emotional Intelligence (EQ) is at the core of our competencies in relating to others. What are they and why are they necessary both personally and professionally? First, the four main competencies are: Self-awareness – the ability to read one’s emotions and recognize their impact while using gut feelings to guide decisions. How may times have […]

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The Ten Pillars of Leadership

The Leadership Challenge is a “personal coach in a book”. When leaders understand that leadership is a relationship and they begin to engage in the Five Exemplary Practices-Model the Way, Inspire a Shared Vision, Challenge the Process, Enable Others to Act, and Encourage the Heart- they are better able to perform at their personal best. […]

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