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Leadership

Three Things Productive Leaders Always Have on Their Calendar

Before we know it the holidays will be over and we’ll find ourselves thinking about 2016.  If you are a leader that wants to make a bigger impact in your organization, resolve to add these three habits. 1. Get to Know Your Customers Better- Sounds obvious, right?  Yet many of my clients only talk to customers […]

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Feeling Indecisive? Tips for Making Better Decisions.

Our days are full of decisions – neuroscientists estimate that adults make 35,000 choices, simple to complex, large and small, each day. One would think that with all the practice it would be easy, yet “being a better decision maker” sits high as a self-improvement goal for many of my clients. Dig a little deeper […]

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Breaking Out of the Comfort Zone

“Our motivation basically boils down to completing the best loans for our clients as seamlessly as possible. Sometimes we lose track of the personal part of the equation. I’m not talking about our relationship with homebuyers—we’re always solid there. I mean what happens in the office, over the phone, and via email between our team […]

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Seeing Beyond Our Blinders

Most professionals, regardless of industry, are driven by similar motivations. We want to help our clients. We want to make a nice living in a field we find rewarding. And we want to improve our employer’s bottom line. While things vary, let’s focus on these three prime motivations for a moment. As sound, solid and […]

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Film Room #4: Going Beyond

I hope you enjoy another installment of our Film Room series. Though we are 3 weeks into the 2014 season, this edition chronicles their 2013 championship year. Our continued thanks go out to Coach for sharing his story. Go Cougars! “Our first year in the NCAA was like being a toddler learning to walk consistently. […]

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Film Room #2: The Slide Under Pressure

” When you slide back into old patterns, your overdone strengths become your weaknesses. As I discovered during the first half of the 2012 season, it’s easy to slide back. ”  Victor Santa Cruz, head coach Azusa Pacific University When Azusa Pacific University (APU) took the leap from NAIA to NCAA Division II, coach Santa […]

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Calming the Ripples and Waves of Conflict

Most business leaders I know are great at focusing on what I’ll call “primary” conflicts, the challenges that arise from interpersonal issues, or have to do with making unpopular, bottom-line-driven decisions. What’s interesting is that many of these same leaders act as if primary conflicts occur in vacuums. They don’t recognize the secondary ripples these […]

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Developing Emotional Intelligence

Emotional Intelligence (EQ) is at the core of our competencies in relating to others. What are they and why are they necessary both personally and professionally? First, the four main competencies are: Self-awareness – the ability to read one’s emotions and recognize their impact while using gut feelings to guide decisions. How may times have […]

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