Breaking Out of the Comfort Zone

“Our motivation basically boils down to completing the best loans for our clients as seamlessly as possible. Sometimes we lose track of the personal part of the equation. I’m not talking about our relationship with homebuyers—we’re always solid there. I mean what happens in the office, over the phone, and via email between our team members.”   This client quote echoes a common theme we hear.  We’ve been working with this large national lender, in particular, since 2011. They first contacted us to help reach a number of strategic goals, including improving the way their employees communicate and collaborate with [...]

Calming the Ripples and Waves of Conflict

Most business leaders I know are great at focusing on what I’ll call “primary” conflicts, the challenges that arise from interpersonal issues, or have to do with making unpopular, bottom-line-driven decisions. What’s interesting is that many of these same leaders act as if primary conflicts occur in vacuums. They don’t recognize the secondary ripples these conflicts create and send out across departments and companies. When left unchecked, these secondary conflicts can and will undermine an organization’s health. A closer look at the ripples I use ripples here because it makes for an apt visual. That’s how secondary conflicts often start—a [...]

Keys to Motivating Yourself and Others

Have you ever wondered why some people are highly motivated and successful in everything they set out to accomplish, while others, who may come from similar backgrounds, fail? What gives some the edge and pushes them to the top, while others have a difficult time getting motivated to move forward? The most important difference between being motivated or demotivated is attitude. A positive attitude and positive self-image create the difference between success and failure in every facet of your existence. Attitude, motivation, and communication skills are the cornerstones for growth. They provide the foundation for success in meeting any challenge. [...]

By |2018-07-19T21:39:50+00:00March 22nd, 2012|Motivation, Uncategorized|