Seeing Beyond Our Blinders

Most professionals, regardless of industry, are driven by similar motivations. We want to help our clients. We want to make a nice living in a field we find rewarding. And we want to improve our employer’s bottom line. While things vary, let’s focus on these three prime motivations for a moment. As sound, solid and universal as they are, even they can create blinders that lead to not-so-positive outcomes—for our clients, for us, and for our businesses—when one of them begins to dominate our actions. Scott’s story Scott, a producing sales manager and loan officer for a large national lender, [...]

Film Room #2: The Slide Under Pressure

" When you slide back into old patterns, your overdone strengths become your weaknesses. As I discovered during the first half of the 2012 season, it’s easy to slide back. "  Victor Santa Cruz, head coach Azusa Pacific University When Azusa Pacific University (APU) took the leap from NAIA to NCAA Division II, coach Santa Cruz, his staff and his team felt prepared for continued success. After all, they’d spent the last few seasons building a winning program. Why shouldn’t success continue? (Read the previous installment for our Film Room series for a background on APU’s move from NAIA to [...]